Refund policy

We offer a 30-day return policy.

You have 30 days from the date of delivery to request a return.

Eligibility for Returns
Items must be:
• Unused
• In original condition
• In original packaging

How to Request a Return
Email us at: support@aurenjewerly.com
Include your order number and reason for return.

Refunds
Once your return is received and inspected, your refund will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery and we will resolve the issue immediately.